Powering Efficiency

Challenge

Kluem struggled with managing leads from various sources and tracking their progress through the sales pipeline.

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Solution

An automated system was implemented to update monday.com boards with incoming leads from sources like solar quotes and Facebook campaigns.

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Result

• Improved lead tracking and qualification process.
• Enhanced visibility of sales pipeline
• Faster response times to potential customers

Challenge

Project management was disjointed, with information scattered across different platforms.

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Solution

Project management was centralized in monday.com, with automatic updates from OpenSolar on proposal statuses and project milestones.

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Result

• 40% increase in overall operational efficiency
• Reduced project delays due to improved communication
• Better resource allocation across projects

Challenge

Difficulty in allocating the right personnel to projects based on skills and availability.

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Solution

The integrated system provides a clear overview of project statuses and resource requirements.

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Result

• 20% improvement in resource utilization.
• Reduced overtime costs.
• Increased employee satisfaction due to better workload management

Challenge

Keeping customers informed about their solar project status was time-consuming and often inconsistent.

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Solution

Automated updates from OpenSolar to monday.com ensure that customer service representatives always have the latest project information.

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Result

• 35% increase in customer satisfaction scores
• Reduced response time to customer inquiries
• More proactive communication with customers about project status

By implementing this automation solution, Kluem Electrical Service transformed from a traditional solar company into a tech-savvy industry leader. The seamless flow of information between OpenSolar and monday.com, orchestrated by an advanced automation platform, has created a synergy that propels the company forward in the competitive solar energy market.

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Overall Business Impact

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40%

Increase in overall efficiency

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30%

Reduction in manual tasks

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25%

Decrease in human error incidents

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25%

Increase in client satisfaction

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